Notice of System Trouble at the Time of Subscription Purchase and Resolution of the Trouble
Dear DAO Members
We have unfortunately encountered a bug in the purchase of subscriptions that have resumed sales.
When the payment button was pressed after the card information was entered, there was sometimes a delay in switching to the payment completion page, which caused a misunderstanding that the button had not responded, and when the button was pressed again, the order was placed for the number of times it was pressed.
This problem has already been fixed and no longer occursThe following is a list of the most common problems with the
For those who have placed multiple orders due to this bug, we will process cancellations on our side.
Of course, you will not be charged for this.
We apologize for any inconvenience caused. Thank you for your continued support of SUZUVERSE.
For inquiries, please contact
SUZUVERSE Customer Support Department
support@suzuverse.com